Stephen C. Willey Named “Client Service All-Star” by BTI Consulting

Steve Willey has been named a “Client Service All-Star” by general counsel and other in-house attorneys from some of the world’s biggest companies.

Steve is one of just two lawyers in Seattle, and three in the entire Pacific Northwest included in the exclusive BTI Consulting 2015 Client Service All-Star list. Selection for the Client Service All-Star list, which includes just 354 lawyers in private practice nationwide is based solely on direct feedback from more than 300 corporate counsel at companies with revenue over $1 billion.

Client Service All-Stars were singled out for their “focus on client needs, thought leadership, business understanding, legal skills, good value for cost, and legal results,” according to BTI, a Boston-based international consulting group that benchmarks how Fortune 1000 companies buy, how professional services firms sell, and how to manage service provider performance.

The Service All-Stars List is a “definitive annual guide to the attorneys commanding the attention of General Counsel and legal decision makers at large organizations. This is not your over-reported list of rainmakers, dealmakers, or power brokers. Instead, BTI went straight to the source—the client—to find out exactly which attorneys are truly influencing and changing the legal industry,” said BTI.

“Most attorneys are focused on building out the expertise and practice capabilities needed to tackle every client need. Relatively few focus on delivering the absolute best client service. Not good service—the absolute best. The BTI Client Service All-Stars are the exception: serving the client better than anyone else,” BTI said.

No attorney can self-submit nominations, provide corporate-counsel names to be interviewed, or lobby to be added to BTI’s annual list, now in its 14th year. The only way to become a BTI Client Service All-Star is for corporate counsel to single out an attorney for client service exceeding all others.